Returns: For all returns, please contact us at 201-962-7373 or firstname.lastname@example.org for approval. If approved, please use pdf form to be included In all packages shipped to the address on the form. All parts must be completely filled out. Merchandise returned for credit must be in the same perfect condition as received and contained in its original packaging. All items that do not pass these conditions will be subject to a minimum 15% restocking charge and /or may not be accepted, depending on the condition of the return(rusted, chipped, cracked, broken, etched, marked, modified, branded, etc). Shipping charges are to be prepaid.